Accessibility Statement
This policy is published by Quiet Black Limousine as a starter policy and is provided for information; it is not legal advice.
Last updated Thu, Sep 10, 2026
Our commitment
Quiet Black Limousine wants every guest to travel with dignity and ease. This statement describes what we can offer, what our vehicles can and cannot do, and how to tell us what you need.
Booking
The booking form includes a space for special requirements. Please use it to tell us about anything that will make your trip easier, such as assistance with walking, extra time at pickup or drop-off, a preferred seating position, a folding wheelchair or walker to be stowed, or a service animal traveling with you. You are also welcome to call or email if you would rather discuss it directly.
Vehicles
Our vehicles are standard luxury SUVs and are not equipped with wheelchair lifts or ramps. Guests who can transfer from a wheelchair to a seat, with or without assistance, can be accommodated, and folding mobility aids can be stowed in the cargo area. If a lift-equipped vehicle is required, we will say so at the time of your request and, where we can, suggest an alternative provider. Partner-provided vehicles are always disclosed as such on the fleet page and in your confirmation.
Chauffeur assistance
Chauffeurs are glad to help with boarding, seat belts, luggage and mobility aids, and to wait while a guest settles in. They will follow your lead on the level of help you would like.
Service animals
Service animals are welcome in every vehicle at no charge. Please mention the animal when booking so the chauffeur can prepare the cabin.
Communication
If you prefer to communicate by text or email rather than by phone, tell us and we will use that method for confirmations and day-of updates.
Website
We aim to make this website usable with keyboard navigation and screen readers, with descriptive text for images and sufficient contrast. If you encounter a barrier, please tell us so we can address it.
Feedback
Suggestions for improving accessibility are welcome through the Contact page. We review feedback and update this statement as our services develop. This policy is effective as of the last-updated date shown at the top of this page.